Live Chat to help with errors instead of calling

katwasson

When you use a local library connection, calling isn't an option. I keep getting "Something Went Wrong

"Unfortunately, something went wrong and we are unable to display the record. Try refreshing the page, or come back later."

I would like to continue my work, but I don't have a way to report this while I am using the library hook up. I would be excellent to hit a LIVE CHAT SUPPORT to notify you that there is an error issue.

David Peterson

Family Search is transitioning their messaging system to a Chat system. Notices have been appearing on every user's home login page. They link to

http://www.familysearch.org/en/blog/new-familysearch-chat

It is a new program, so it has glitches, but it appears to be what you are asking for....

David Peterson

I take it back!

It is only a system for communicating live with other users, not with Family Search support.