Access to "Give Feedback" or "Suggest New Idea"

SusanR

Please provide a link to access "Give Feedback" or "Suggest New Idea" AFTER you are logged INTO your Family Search account. It just doesn't make sense (to some of us at least) that we are working IN Family Search, want to suggest something we need, but then have to log OUT in order to access the ability to submit our suggestion! There is something very important I would like to suggest (in behalf of MANY of us who talk about it), that I need to look at the steps within Family Search in order to describe it accurately, but I have to be logged out to type my suggestion, so I cannot go thru the steps as I explain - because I have to be logged out! *scratching head*

Thank you for considering this!

Susan Robison

Julia Szent-Györgyi

I'm perpetually logged in in both places (Community and main FS). I don't ever need to log out to do anything.

Did you inadvertently sign up/sign in on the Community with a different account than what you're using on the main site? The two sections are set up to use the same credentials, so if you have different ones, then yes, it'll get all confused if you try to use both at the same time.

Quick-and-dirty workaround: sign in to the two parts on different browsers.

A longer-term fix involves resolving the two different accounts, which I don't know how to do, but there's a Community category for questions about it (https://community.familysearch.org/en/categories/familysearch-account).

K S D

I only use one browser-

Sign into Family Search

click on question mark (it's in a circle - Top right of page)

go to bottom and right click on community and select "open in new window"

when the new window opens -then in the top right - click on "sign in".

The page refreshes and I am signed into Community window without having to sign in again.

If you right - click on 'FamilySearch Help' and/or 'Suggest an Idea' and select open in new tab then all three are open but in different tabs in the same browser window.