Home› Welcome to the FamilySearch Community!› Ask a Question› Search

Is the Search Records site broken?

Options
  • Mute
RodCorkum
RodCorkum ✭
September 25, 2023 edited September 25, 2023 in Search

I was happily working along today searching records for my family tree ... everything working properly until sometime within the last hour when it looks like the site suddenly "broke". 😥

https://www.familysearch.org/search/

When I enter names in the right pane, I still get the page of search results HOWEVER when I click on any one of those results, instead of the item showing up in the right pane like it is supposed to, it just throws me back to a "starting" page with the fields in the right pane all blank again.

https://www.familysearch.org/search/record/results?count=20&offset=0

Also the Feedback link on the home page stopped working also. It just says there is an error and tells me to go to the Community instead.

So as long as that records search is broke, I'm stopped in my tracks for doing any family research here.😟

2

Best Answer

  • RodCorkum
    RodCorkum ✭
    September 25, 2023 Answer ✓

    Seems like I'm back in business again. FamilySearch support suggested trying this link re clearing cookies - https://familysearch.org/cookies - which I did but I think it may have cleared itself up before that. Regardless of how, I'm back in business again.

    1
This discussion has been closed.
Clear
No Groups Found

Categories

  • All Categories
  • 43.3K Ask a Question
  • 3.5K General Questions
  • 577 FamilySearch Center
  • 6.8K Get Involved/Indexing
  • 652 FamilySearch Account
  • 6.6K Family Tree
  • 5.2K Search
  • 1K Memories
  • 2 Suggest an Idea
  • 480 Other Languages
  • 62 Community News
  • Groups