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Malicious Indexing

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gmauchan
gmauchan ✭
September 14, 2023 edited September 14, 2023 in Get Involved/Indexing

How do we report a batch where someone has entered gobbly gook ie rubbish. We used to email FSindexing support but the email box has been closed and we are referred to this discussion board!

Thanks

Screenshot 2023-09-14 112008.jpg


1

Answers

  • erutherford
    erutherford ✭✭✭✭✭
    September 14, 2023

    Labs was a way to report this, but since we no longer have that option, I'm tagging @Maile L and @Melissa S Himes

    0
  • Melissa S Himes
    Melissa S Himes ✭✭✭✭✭
    September 14, 2023

    Thanks for the tag, @erutherford I have no idea what one would do. I would just send it back for re-indexing. If they get enough sent back, it should alert someone.

    0
  • gmauchan
    gmauchan ✭
    September 14, 2023

    Not a good solution this person should be banned! I am not sure why they are closing all avenues for contacting them

    2
  • Melissa S Himes
    Melissa S Himes ✭✭✭✭✭
    September 14, 2023

    Did you try using nasupport@familysearch.org

    0
  • gmauchan
    gmauchan ✭
    September 14, 2023

    No I'll give it a go and let you know what comes back

    1
  • gmauchan
    gmauchan ✭
    September 14, 2023

    Didnt bounce so fingers crossed I'll get and answer

    0
  • Maile L
    Maile L ✭✭✭✭✭
    September 14, 2023

    We appreciate you bringing this problem to our attention. The issue has been reported to the appropriate team, who will investigate further. Thank you so much for letting us know!

    0
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