Malicious Indexing

gmauchan

How do we report a batch where someone has entered gobbly gook ie rubbish. We used to email FSindexing support but the email box has been closed and we are referred to this discussion board!

Thanks

erutherford

Labs was a way to report this, but since we no longer have that option, I'm tagging @Maile L and @Melissa S Himes

Melissa S Himes

Thanks for the tag, @erutherford I have no idea what one would do. I would just send it back for re-indexing. If they get enough sent back, it should alert someone.

gmauchan

Not a good solution this person should be banned! I am not sure why they are closing all avenues for contacting them

Melissa S Himes

Did you try using nasupport@familysearch.org

gmauchan

No I'll give it a go and let you know what comes back

gmauchan

Didnt bounce so fingers crossed I'll get and answer

Maile L

We appreciate you bringing this problem to our attention. The issue has been reported to the appropriate team, who will investigate further. Thank you so much for letting us know!