I'm not receiving emails from FamilySearch regarding my callings.

Shelba Rich

I have been a ward consultant for several years. I stopped receiving the emails in 2017. I have contacted FamilySearch Help on numerous occasions, that hasn't helped. I do have everything marked in my settings, I do get emails regarding relatives in my tree.

I'm still a ward consultant and have been the Stake Temple & Family History Coordinator for over 2 yrs. but I still don't receive any of the instruction/update emails.

Surprise I did receive the email regarding the partner sites. 9/7/2023

My Calling from The Church of Jesus Christ of Latter-day Saints

<communication@message.churchofjesuschrist.org>

Hopefully someone will have a suggestion. or is there someone else I should be contacting? Thank you!

Rhonda Budvarson

@Shelba Rich first make sure you calling is listed correctly in the LCR

https://www.familysearch.org/en/help/helpcenter/article/how-do-i-specify-callings-in-leader-and-clerk-resources-lcr

Then log in to ChurchofJesusChrist.org

Click on your icon (top right corner)

Click Account Settings

Click Contact Settings

Click e-mail subscriptions

check the "My Callings" box and save

Amy Archibald

Also, you may need a new email address. yahoo, aol, hotmail, have been blocking all emails from the Church and FamilySearch.

Shelba Rich

Rhonda Budvarson & Amy Archibald - Thank you

Yes, I am listed as the Stake Temple & Family History Coordinator and the Ward Temple and Family History Consultant.

Under 'My Calling" on My Home Page for The Church of Jesus Christ of Latter-Day Saints it shows my calling as Ward Temple and Family History Consultant - I would think it should also indicate my Stake Calling?

I'm using Chrome on Comcast.net for my email.

Rhonda Budvarson

If you have a Stake calling, that should also be listed. Stake Temple and Family History Consultant.

Shelba Rich

Thanks, I'll ask the stake clerk to change it.

Shouldn't I be getting the emails as a Ward Consultant?