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Language keeps changing to German

TrishAndersen
TrishAndersen ✭✭
August 31, 2023 edited March 18, 2024 in FamilySearch Account

Although I truly wish I could read and understand the German language I prefer not to have it on my family tree. Always had english but for some reason the writing is now in German. I have gone to preferences on my profile and changed it twice but it keeps switching back to German. Yes I am extensively searching german records. Please tell me how to fix this. I have records to enter but can't unless I can read and write it in English. Help please. Thinking outloud here --is this an AI issue happening? no can't be. Please please help fix this.

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Answers

  • Áine Ní Donnghaile
    Áine Ní Donnghaile ✭✭✭✭✭
    August 31, 2023 edited August 31, 2023

    In the tree view or person page view, click on the globe at the top right. A menu will drop down to select the language.

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  • TrishAndersen
    TrishAndersen ✭✭
    August 31, 2023

    Yes I have done that three times now---I just went back to the tree view and it seems to have finally stayed English. Thank you for responding so quickly.

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  • John Corn_1
    John Corn_1 ✭
    November 14, 2023 edited November 14, 2023

    I am having a similar issue in that every time I log in, the login page comes up in, I think, Polish. I change it back to English but once I log out the next login is back to a foreign language. Any idea how I can save my language setting so I don't have to go thru this every time?

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  • TrishAndersen
    TrishAndersen ✭✭
    November 14, 2023

    I hear your frustration. The setting finally held after numerous attempts. The app/program definitely has a stubborn streak. I just kept at it until the change stayed. Good Luck Hope you find success soon.

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  • Maile L
    Maile L ✭✭✭✭✭
    November 15, 2023

    Are you using a bookmark to log in?

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  • ScottSeegmiller
    ScottSeegmiller ✭✭✭
    January 16, 2024

    @TrishAndersen @John Corn_1

    Can you tell me if you have any recurring issues logging in and having the wrong language appear?

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  • TrishAndersen
    TrishAndersen ✭✭
    January 21, 2024

    I haven't been on FS for quite a while until this week. From the little I have done there have been no issues thus far. As I begin again this next few weeks I will let you know if the issue occurs again.

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