Merge not allowed as person listed in different trees.
I would like to merge Arthur John Sayce who is my husband's 1st cousin twice removed but I get a message I can't due to them being in different trees.
Primary person Arthur John Sayce Birth 1887-1915 LZ5Y-7PH
duplicates are 9VHT-HKN and LXPT-TGG profile page states confidential but they are indicated as deceased.
Please can you help me to sort this out? Thank you Ann Sayce
Answers
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It's not different trees - the FamilySearch Family Tree (FSFT) is one single collaborative tree.
The issue is the location. Certain countries have restrictions, and Arthur's burial in Turkey is what causes the issue.
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Confidential people, like Living people, only be seen by the person who created them. When I try to check 9VHT-HKN and LXPT-TGG, all I get is Person Not Found. That is because they are in your private space. You cannot merge a person in your private space with a person in the public space of Family Tree.
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Please call 866-406-1830 so we can send this to the correct department. Thank you.
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9VHT-HKN and LXPT-TGG
Your question has been forwarded to a specialty team for review and resolution. You may be contacted by that team if they need to gather more information.
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