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No research hints on home page

Rusty Rail Miller
Rusty Rail Miller ✭
August 1, 2023 edited December 16, 2024 in Family Tree

For the past month or so, I have not been receiving research hint on my home page. I am still getting Temple hints. This morning, I got a message that research help feature had been turned off on my home page. The notification disappeared before I could read how to solve the problem.

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Answers

  • OConnorAnne1
    OConnorAnne1 ✭✭✭
    August 4, 2023 edited August 4, 2023

    Hi

    Just checked mine. You can toggle on and off record hints under Temple and Record Hints on the Home page.

    Screenshot 2023-08-04 at 10.05.34.png

    Hope that helps

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  • Rusty Rail Miller
    Rusty Rail Miller ✭
    August 5, 2023 edited August 5, 2023

    This was not helpful because I've tried that dozens of times. No research hints. This is what I see.

    I seems like some kind of glitch. But it's not about my computer since I have the same problem on other computers and also on my cell phone with FamilyTree. If I push the Temple button, those show up. When I go into descendency charts, I find hundreds of research hints. Does my home page only give me hints on direct line ancestors?


    image.png


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  • Maile L
    Maile L ✭✭✭✭✭
    August 10, 2023

    @Rusty Rail Miller A private message was sent regarding this issue. Please check your inbox by clicking the envelope in the top right corner of any Community page.

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  • truered
    truered ✭
    April 11, 2024

    I have also received this message on my page and my mother also has received this message on her page. What do we need to do to solve this problem? Thank you!

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