I've been seeing the "We're unable to show this record to you" message more and more in recent weeks, but it seem to be generating at random?
It seems to only apply to certain records in a collection when performing a search of the records, rather than a restriction on the entire collection.
For example, England, Middlesex Parish Registers, 1539-1988. With some records I can view transcripts without a problem, and even original images for some of them, and then others I get the above message and can't access them at all. However, if the problematic record is already attached to an individual, I can go to their PID page and view it from there without issue.
I'm finding this to be the case across various collections.
I understand that some records/collections are restricted for a number of reasons but this seems to be happening at random.
I'm quite sure I've now also experienced it happening with records I've been able to view as recently as a week ago with no problem, which leads me to wonder if it may be a glitch?
I've noticed a lot of website maintenance alert banners appearing recently and wonder if it's tied to that?
Is anyone else having a similar experience? or knows anything about it? Is it the first sign of an access rollback with licenses expiring, or something? It's very frustrating.