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Why am I getting this pop-up when already logged in to Family Tree?

Paul W
Paul W ✭✭✭✭✭
July 19, 2023 edited September 26, 2024 in Family Tree

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1

Best Answer

  • Áine Ní Donnghaile
    Áine Ní Donnghaile ✭✭✭✭✭
    July 19, 2023 Answer ✓

    I haven't had that one, Paul, but when I am logged in via the Portal at my FSC, I regularly see a message about downloading and installing the Portal to view the limited access records - the very records I'm viewing.

    Some of the messages don't seem to recognize status/location.

    0

Answers

  • Áine Ní Donnghaile
    Áine Ní Donnghaile ✭✭✭✭✭
    August 7, 2023

    @Paul W Just this evening I had that pop-up that ignored that I was already signed in. Just FYI.

    0
  • Paul W
    Paul W ✭✭✭✭✭
    August 7, 2023

    Yes, coincidentally (or otherwise) I had it reappear yesterday, too - for the first time since I reported here.

    1
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