HELP IS TAKING ME IN A CIRCLE

KRISMARSHALL

SOMEONE ADDED A WIFE - INCORRECT WIFE - AND SEVERAL CHILDREN TO MY GRANDPA.

THE HELP FUNCTION TO GET HELP IS TAKING ME IN A CIRCLE AND LEADING NO WHERE FOR ME TO CONTACT SOMEONE.

PLEASE HELP

BrayKayMarie1

You can find the steps to remove the incorrect spouse and children in the articles entitled A person in Family Tree has the wrong spouse and How do I correct parent-child relationships in Family Tree? 

rothesian

How do I correct parent-child relationships in Family Tree?

Article Id: 1463

June 10, 2023

Correcting parent-child relationships usually requires some analysis before you begin. Two kinds of problems can exist: duplicate records or incorrect relationship links.

If you make a mistake during this process, don’t worry. You can undo any changes you’ve made by going through the Latest Changes feature.

When you remove a child's record from a family's records, the child's record stays in Family Tree. If the child is linked to spouses and children, he or she remains linked to them. Similarly, when you remove parents from a relationship to a child, the Family Tree record for each parent remains in Family Tree.

Before you start

Take some time to figure out what is wrong:

• If the child does not belong in the family, remove or replace the child's link to the parents. Keep reading this article to learn how.
• If the children are right but one or both parents are wrong, you must remove or replace the incorrect parent. Remove or replace the spouse of the correct parent. 
• If you see the parents and children multiple times, or in multiple families, look at the ID numbers of the duplicates.
  • If the ID numbers are different, merge the duplicate records. 
  • If the ID numbers are identical, the child is linked to one of the parents more than once. Use the instructions in this article to remove the extra relationship.

Tip: Write down the names and ID numbers of the people whose relationships you are changing. Now you can undo a change.

Steps (website)

Here are the steps for removing or replacing a child in a family using Family Tree on the FamilySearch.org website:

1. In the top menu, click Family Tree, and then click Tree.
2. Find the child with the incorrect parents.
3. Click the person's name. In the details that pop-up, click the person's name again. You will be taken to that person’s page.
4. Click the Details tab.
5. Scroll to the Family Members section.
6. Under Parents and Siblings, find the child's name, and click the Edit icon 

 . 

1. If only one parent is incorrect, click Remove or Replace next to the incorrect parent. If both are incorrect, click Remove or Replace next to the child.
2. A Remove or Replace box appears. Verify relationships, sources, and notes, then click the check box.
3. Do one of the following:
   1. To remove a parent or parents, click the appropriate Remove button. Explain why, and then click Remove.
   2. To replace a parent or parents, click the appropriate Replace button. The Replace Person screen appears.
      • If you know a parent's ID number, click By ID Number. Enter the ID number, and then click Next. Click Add Match.
        • If you want to add both parents, click Select Couple.
        • To add one parent, click Select Person. Explain your reason for the change, and then click Replace.
      • If you do not know a parent's ID number, complete the search fields, and then click Next.
        • If the correct person or couple appears in the list, click Add Match. If you want to add both parents, click Select Couple, To add one parent, click Select Person. Explain your reason for the change, and then click Replace.
        • If you see no match, click Create Person to create a parent record.

https://www.familysearch.org/en/help/helpcenter/article/how-do-i-correct-parent-child-relationships-in-family-tree