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"Other People on This Record" Print Option

K S D
K S D ✭
July 3 edited July 3 in Suggest an Idea
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Active · Last Updated July 3

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  • Áine Ní Donnghaile
    Áine Ní Donnghaile ✭✭✭✭✭
    July 4 edited July 4

    What browser and OS?

    Using Windows 10, I find that I can get a better printout using Chrome than I can using Firefox, my preferred browser.

    Print preview in Chrome for a marriage record, without including other people.

    image.png


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  • Áine Ní Donnghaile
    Áine Ní Donnghaile ✭✭✭✭✭
    July 4 edited July 4

    Print settings used to create the above printout.

    image.png


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  • K S D
    K S D ✭
    July 4

    Áine Ní Donnghaile

    What does your printout look like for the Bride?

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  • Áine Ní Donnghaile
    Áine Ní Donnghaile ✭✭✭✭✭
    July 4 edited July 4

    It looks the same from the bride's perspective. I added headers and footers so that you can see this is from the bride's perspective.

    image.png


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  • Gordon Collett
    Gordon Collett ✭✭✭✭✭
    July 4

    Either I am completely overlooking something obvious or this printing is very browser dependent. I can't find those print settings anywhere. Could either of you point out where they are, please?

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  • Áine Ní Donnghaile
    Áine Ní Donnghaile ✭✭✭✭✭
    July 4 edited July 4

    My screenshot is from Chrome settings, Gordon, but also an option in other browsers.

    In Save, the blue Gear icon to the right of Print Record will give you the options to select/deselect element for the print job.

    Chrome:

    image.png

    Firefox:

    image.png

    Clicking the blue gear presents the options:

    image.png


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  • Gordon Collett
    Gordon Collett ✭✭✭✭✭
    July 4

    Interesting and strange. On my Mac in both Safari and Firefox clicking Print Record took me directly to the macOS Print dialog box when I tried thirty minutes ago. There was no intermediary Print Settings pop up. I just went back to prove that to myself. And now the Print Settings box is there. But when make my choices and click Print, nothing happens. Must be a new and rather unstable feature.

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  • Áine Ní Donnghaile
    Áine Ní Donnghaile ✭✭✭✭✭
    July 4 edited July 4

    I've had it for several months, I believe, Windows 10.

    If you click on the left side, then you go direct to print record. You have to click on the right side, on the gear, to get the settings "select" option.

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  • Gordon Collett
    Gordon Collett ✭✭✭✭✭
    July 4

    Thanks for the information and teaching me something new today. Now after trying several times, it seems to be working. It's almost like the website had to give me the feature a piece at a time since I have never used it before. I try to use just as little paper as possible.

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  • Áine Ní Donnghaile
    Áine Ní Donnghaile ✭✭✭✭✭
    July 4

    I do a virtual print, when I print, not a print to paper.

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  • K S D
    K S D ✭
    July 4

    Problem found.

    your examples are from New York

    I have checked my American line and the printout option for "Other People on This Record" is working right.

    My Scandinavian line which has had no work done on it. This is where the "Other People on This Record" print option is NOT working right.

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  • Áine Ní Donnghaile
    Áine Ní Donnghaile ✭✭✭✭✭
    July 4

    You didn't specify a location, so I used a record I had open at that moment. If you want to share a specific record or records, we might be able to troubleshoot or perhaps help to get the issue escalated, if that is needed.

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  • K S D
    K S D ✭
    July 4

    www.familysearch.org/ark:/61903/1:1:683C-KBKS -Camilla Hendriksen Vanggaard -Bride

    www.familysearch.org/ark:/61903/1:1:683C-KBKM -Erling Billbo -Groom

    Camilla Hendriksen Vanggaard

    Mentioned in the Record of Erling Billbo (Camilla Hendriksen Vanggaard's Husband)
    Miscellaneous • Norway Church Books, 1815-1930

    Erling Billbo

    Miscellaneous • Norway Church Books, 1815-1930


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  • Áine Ní Donnghaile
    Áine Ní Donnghaile ✭✭✭✭✭
    July 4

    I think Gordon does more Scandinavian research than I do, so he may have a better grasp on this one. Looking at the collection landing page, I notice the statement "This collection is part of a collaborative agreement involving FamilySearch, Ancestry, MyHeritage, and the National Archive of Norway." In other words, the index/extract may have been imported from an outside source. That could cause the resulting printout to fall outside the normal.

    It seems to work well from the groom, but not from the perspective of the bride.

    0
  • Maile L
    Maile L mod
    July 10

    I believe the problem is that the indexed information in these records is technically attached to the groom, not the bride. If you choose to not print info for others on this record, the groom's indexed info does not show, removing all the data attached only to him. This is the way that these records were indexed and until the new feature to edit every filed is available for this collection, this cannot be corrected. The options available are to print the record only from the groom view, or leave the box for others on the record checked.

    0
  • K S D
    K S D ✭
    August 6

    The problem is not with the indexing of the historical records (it occurs with all records). These records (not images) were indexed many years before 2022 (They changed the print button in October 2022).

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