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Why can't I open stories in memories?

ColesDianeTaylor
ColesDianeTaylor ✭
May 31, 2023 edited August 26, 2024 in Memories

I am trying to open stories on various pages, and I can see only the introduction, no further text. This one is for an ancestor, KWJH-38P. It starts: Soren Sorensen

A historical sketch of Soren Sorensen

The major portion of this history was made possible through the translation of terse notes found in an old account book belonging to Soren So

And that is where it ends. This is happening on several other entries as well, for different people. It appears that this might for be stories that were typed directly into Memories. Other stories that were added from another source are working correctly.

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Answers

  • Áine Ní Donnghaile
    Áine Ní Donnghaile ✭✭✭✭✭
    May 31, 2023

    I have the profile of KWJH-38P open right now, and that Historical Sketch is QUITE long.

    Soren.txt

    Hoping you can view the attachment. I've downloaded it and attached it as a *.txt file.

    There appears to be more than one copy attached to the profile. The one with the photo returns an error message while the one without a photo opens without issue.

    I know there has been a recent problem reported with *.tif files in Memories. If that photo version is a tif, that could be the cause.

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