I can't see my own person page

KimCNielson · May 26

For at least a week, probably a couple of weeks, when I try to get on my own person page I get this message:

Oops, something went wrong.

Please refresh the page.

I try refreshing, and still can't get on. I can get on my tree, and have been using that, but I'd like to be able to get on my page.

Thank you

Sister Kim Nielson

KimCNielson · June 1

Solved through support! Thank you everyone!

Áine Ní Donnghaile · May 26

Have you tried using a different browser? What happens if you do that? If another browser works, then try clearing your cache and cookies in your preferred browser.

KimCNielson · May 27

I tried a different browser and cleared cache and cookies, but I still get the error message. And it's only MY person page.

PABulfinch · May 30

Would you please share your Contact ID? Thank you

KimCNielson · May 30

Do you mean my PID #? It's KWZ1-9MR

My spouse (deceased) is Roger Max Nielson KWZ1-9MP

I can't see my own person page

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