Home› Welcome to the FamilySearch Community!› Ask a Question› Family Tree

I can't see my own person page

KimCNielson
KimCNielson ✭
May 26, 2023 edited July 11, 2024 in Family Tree

For at least a week, probably a couple of weeks, when I try to get on my own person page I get this message:

Oops, something went wrong.

Please refresh the page.

I try refreshing, and still can't get on. I can get on my tree, and have been using that, but I'd like to be able to get on my page.

Thank you

Sister Kim Nielson

0

Best Answer

  • KimCNielson
    KimCNielson ✭
    June 1, 2023 Answer ✓

    Solved through support! Thank you everyone!

    0

Answers

  • Áine Ní Donnghaile
    Áine Ní Donnghaile ✭✭✭✭✭
    May 26, 2023

    Have you tried using a different browser? What happens if you do that? If another browser works, then try clearing your cache and cookies in your preferred browser.

    0
  • KimCNielson
    KimCNielson ✭
    May 27, 2023

    I tried a different browser and cleared cache and cookies, but I still get the error message. And it's only MY person page.

    0
  • PARitchie
    PARitchie ✭✭✭✭
    May 30, 2023

    Would you please share your Contact ID? Thank you

    0
  • KimCNielson
    KimCNielson ✭
    May 30, 2023 edited May 30, 2023

    Do you mean my PID #? It's KWZ1-9MR

    My spouse (deceased) is Roger Max Nielson KWZ1-9MP

    0
This discussion has been closed.
Clear
No Groups Found

Categories

  • All Categories
  • 42.7K Ask a Question
  • 3.3K General Questions
  • 570 FamilySearch Center
  • 6.7K Get Involved/Indexing
  • 640 FamilySearch Account
  • 6.5K Family Tree
  • 5.2K Search
  • 998 Memories
  • 2 Suggest an Idea
  • 473 Other Languages
  • 62 Community News
  • Groups