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Possible bug on Filter By Label for People I'm Following

consultchris
consultchris ✭
May 21, 2023 edited September 26, 2024 in Family Tree

When the People I'm Following scrolls beyond a certain amount, and I scroll down, the filter I've put on seems to no longer work. It works for the top, but doesn't work below. If this is a bug, is there a proper place to record send this for a defect queue for IT maintenance. Have experimented with refreshing, changing sort by.

Screen Shot 2023-05-20 at 7.41.22 PM.png

Screen Shot 2023-05-20 at 7.39.19 PM.png

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Answers

  • consultchris
    consultchris ✭
    May 21, 2023 edited May 21, 2023

    I neglected the right side of the screen in my screen capture, in order to show the Label Filter was activated during this fetch. Attaching. Have experimented with Changing Sort, Adding other labels, Removing, refreshing screen, turning it off, turning it on, closing tabs, reopening. Filter By Label seems to not be totally effective.

    Screen Shot 2023-05-20 at 7.39.19 PM.png Screen Shot 2023-05-20 at 7.41.22 PM.png


    1
  • Áine Ní Donnghaile
    Áine Ní Donnghaile ✭✭✭✭✭
    May 21, 2023

    How many profiles do you have with that Label? I don't know of any limits, but that's the first thing that comes to mind.

    You can "Flag" your own post to ask a Mod to escalate to the Developers. It's the weekend; you may not see a reply from a Mod before Monday.

    1
  • Maile L
    Maile L ✭✭✭✭✭
    May 30, 2023 edited May 30, 2023

    I am not able to recreate your problem. I have labeled several individuals that I follow. I then clicked on the the Options button and chose the Surname. When I hit the x to close the filter window, the list changed to show only those with that label.

    image.png image.png

    Are you still having your list not reflect the filter, @consultchris ?

    2
  • consultchris
    consultchris ✭
    June 1, 2023

    Yes still not working for me after i scroll.

    Mine works for the first few pages but when I scroll down it stops working after so many scrolls. I have probably 100 people with that label and probably50 more without that label or no labels at all. I also didn't select the other criteria. Only the label criteria

    0
  • Maile L
    Maile L ✭✭✭✭✭
    June 8, 2023

    I am sorry that this is still occurring. The issue has been submitted for investigation. We will get back to you as soon as we have an answer. Thank you so much for your kindness and patience while this is being addressed.

    1
  • Maile L
    Maile L ✭✭✭✭✭
    September 6, 2023

    I have been told that this has been fixed. Please let me know if you are still seeing the problem on your end. Thanks

    1
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