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You sent me a notice

RHunt17
RHunt17 ✭
May 11, 2023 edited August 26, 2024 in Memories

You sent me an email telling me that I can't post pictures of my grandparents house or of my church. And I don't understand completely why I cannot do it. And I try to reply to it but there's no way that I can and I've been searching to figure out where I can reply to. Sincerely yours

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  • Áine Ní Donnghaile
    Áine Ní Donnghaile ✭✭✭✭✭
    May 12, 2023

    @RHunt17 If you received an email that the photos you uploaded to Memories have been restricted, just reply the email and ask for a human review.

    The first review of uploaded memories is made by a computer program that often gets it wrong. If you reply, asking for review by a human, the images will probably be approved.

    The only issue might be if there people in the images who are dressed in a way that is not considered appropriate according to the guidelines.

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