FamilySearch, Volunteer Project, Census Project, etc.
I've noticed over time that profiles are often created by FamilySearch and its volunteers with NO sources added. At least one record should be attached to a new profile. If you don't have a record of ANY type, even just a page out of the family Bible or a genealogy book, then you don't really have proof that person ever existed.
Perhaps a nitpick, but I feel it's important: profiles are not created by FamilySearch. No, not even the ones dated 2012 and attributed to a user named "FamilySearch". Those are legacy data, imported from previous systems -- where they were entered by users, same as all of the profiles in Family Tree.
A great number of those legacy profiles are based letter-for-letter on index entries, but not all of those index entries have been attached as sources. (FS has run automated processes to attach many of them, but there are still many thousands of profiles where those processes didn't go.)1
Well, I guess someone should inform FamilySearch Support. I voiced this as part of a more specific issue I was having and got this as a response:
"With regard to FamilySearch not providing sources when they add data, we agree with you. Please provide feedback to FamilySearch on your concern. https://www.familysearch.org/en/help/helpcenter/article/how-do-i-give-feedback-to-familysearch."
(This response was confusing to me, but mostly because FamilySearch was telling me to provide feedback to FamilySearch.)
Kind of seems like the left hand doesn't know what the right is doing.1
It sounds like the Support staffer/volunteer went with the wrong bit of boilerplate, and/or misunderstood something. Whether that something was your question, or the part of his training that addressed the structure and history of the Family Tree, I don't think we can determine.1