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how to get o.k. on posting that came back "restricted?"

georgeronaldfreeman1
georgeronaldfreeman1 ✭
May 10 edited May 10 in Memories

I posted a sketch to Jan Broersen Decker, a distant ancestor I got an e-mail saying that it was "restricted." I've posted more than 300 sketches and a couple of times have had them rejected, but upon review they were accepted. How do I initiate that process again?

Ron Freeman

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Best Answer

  • Áine Ní Donnghaile
    Áine Ní Donnghaile ✭✭✭✭✭
    May 10 Answer ✓

    The initial reviews of uploads to Memories are made by a computer algorithm, not by a human reviewer. The algorithm often gets it wrong.

    Reply to the email stating the memory has been restricted, asking for human review. Usually, the memory will be unrestricted within 24-48 hours.

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