Please have an email sent telling us when we get a new message on Family Tree.

Sheila1

I wonder if you can see if they can engineer something where if a message is sent, it goes to their real email address, like Facebook sends you an email if you have a message. Sometimes I only look at messages on familysearch.org a couple of times/year. 

I sent a couple people messages who submitted people, with not enough information & asked them to add family or more information & I thought, if they are like me, they may not see this message for 3 months.

If you could have an email sent to a person, when they get a message, there is a good chance it could be answered in a timely manner.

Sincerely,

Sheila

genthusiast

In FamilySearch Settings (your icon upper right area when you login to the website). The Notification Settings do have:

Notifications

How I want to be contacted by FamilySearch

Text Messages from FamilySearch

Messages from Other Users

Send a message to my recovery mobile number when another user messages me through FamilySearch. Standard text messaging rates apply.

AND

Email Messages from FamilySearch

Messages from Other Users

Receive an email when another user messages me through FamilySearch.

But it has been a while since I've seen such - I wonder if those are working?

Julia Szent-Györgyi

The email about user messages has not been working for me for years now. Community notifications work, but not the main site's internal messaging notifications.