Sources error message
In Firefox, when viewing the person page, tab to sources, the sources are listed, but when you click on the source to view it, you get an Oops error message. If you go to the side drop down (three dots) and click on sources, the source is viewable there.
Answers
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No "oops" error message here on Firefox when viewing a source from the person page.
You might try clearing your FamilySearch cookies in Firefox at www.familysearch.org/cookies
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Like Áine, I'm not experiencing any trouble accessing sources, neither on profile Sources pages, nor using the Sources tool/side-panel. (Firefox current, Win10.)
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Make sure that you update your browser as in google chrome, Microsoft Edge, Firefox, Opera to, plus clear the Cookies and the cache to make sure that you don't have any extension on your browser because it could slow the Browser down to. And you can update the Apple Safari hear is the URL link to https://support.apple.com/en-gb/HT201541
https://support.google.com/chrome/answer/95414?hl=en-GB&co=GENIE.Platform%3DDesktop
https://support.mozilla.org/en-US/kb/update-firefox-latest-release
the FamilySearch website is on Timer to plus its automatically log you out to then you have to re log back into FamilySearch to that can also help to, refresh the Browser does the job to if that does not work then you can try these one help to.
Does deleting cookies slow down computer?
The cache can also cause issues when viewing new versions of previously visited web pages. Deleting the cache and cookies data regularly helps to troubleshoot, helps to increase the loading time of web pages, loads new versions of web pages and increases the performance of your computer.
Plus it always good idea to run a Latest Virus Protection to encase that cause the issue to as in encase you have like virus or malware or other things to.
I hope this help you out to
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