Photos are sideways

JacquelynDotson

Adding photos has been really difficult recently. They are sideways, and even when corrected to an upright position, they appear sideways in the medallion. I've edited them, and tried again and again to have them upright, but it does not work. This is very frustrating, can you help?

Tennuchi Alan Cyril Edward

We suggest that you read the following article which was found in the FamilySearch Help Centre entitled "How do I rotate a portrait in Family Tree"

https://www.familysearch.org/en/help/helpcenter/article/how-do-i-rotate-a-portrait-in-family-tree

Ashlee C.

@JacquelynDotson When you are viewing your photo, click on the button shown in the image here:

It will bring up the pop-up you see there. Click on rotate image left or right, then save when you get the image where you want it. This is the process described in the help article already suggested.

Let me know if this helps.

JacquelynDotson

Thanks guys, but I surely know how to rotate the pictures. I've added thousands upon thousands of photos to this site, and about half of them upload sideways and have to be rotated. My hope and question is that you can fix this site so that photos are uploaded correctly. This problem does not occur, ever, on Find-a-grave. Having to add several extra clicks per photo becomes a real wrist-breaker when you are uploading a hundred photos in a day.

MandyShaw1

Could this relate to photos that appear upright only because you or someone else has rotated them in Windows? I find this action frequently doesn't actually rotate the image, just makes you /think/ it has. Maybe FindAGrave is better able to deal with such images than FS is (or, to be fair, maybe FindAGrave images tend to be in the right rotation from the start).

Mary Wood Family Research

I think this relates to how the photo was originally taken (with cell phone tilted sideways)
the tilt angle of the cell phone is actually embedded in the image itself.
(in what is called the exif metadata of the photo)
Somtimes different applciations will use this exif rotation info to set the rotation correctly. Other times other applications will ignore such rotation. which is why sometimes you will see it rotated and other times not depending on where you view it.
Which is why it can be a tricky issue to deal with.
You can usually get around this by editing the photo in an image editor before uploading to FS Memories.

not sure this is your case - but the issue is not unique to FamilySearch.

MandyShaw1

Yes, exactly this, you've put it much more clearly than I did!