How to get rid of
How do I rid of two entries that are sitting in my batches. Not sure how they got there since I do not due batches and only work on one single item at a time. Yesterday when I logged out there was nothing in my batch and when I logged back in this morning there were two in there. It also says that these are two of ten. I have opened each batch thinking that if I worked on them, they would leave my batch, but they don't. The two batches just keep repeating themselves. These are reviews and when I bring them up there is a red arrow saying that I need to make a decision of should this be indexed. I click on the yes because once I have reviewed the information and submit it, it then tells me I need to make a decision of yes or no, no extractable data. When I submit it, they go right back into my batches. I have logged out of my account, cleared my cache, closed down the window. Open a new window, logged back into my account and they are still there. Below are two screen shots of what I am seeing each time.
Does anyone know of how to get rid of these two batches that I didn't put in my que?, as they will not go away anyway that I try to get rid of them.
This is what it looks like when I open the batch with red arrow telling me I need to make a decision.
Thank you in advance for any help in resolving this issue.
I found that I can delete the batches, but I found another issue on how the batches get in there. When doing either review or indexing upon a batch and submitting them they go into my batch que and then I end up in the same situation of having to delete them. So, I am not sure where they go but I am done doing both right now for today.0
@FaithHamm I think there may have been some glitches in the system the past 2 days, regardless the thing to do to return unwanted batches is to click on the Manage button shown in your snip above then, a checkbox will appear and the screen will tell you to check the box and they will be returned -- I would not "delete" all the entries without giving us the batch code in the Forum and waiting for someone to respond with an answer/solution for the problem you have experienced. My snips aren't perfect but they do show how to Return 1 Selected Batch0
Thank you so very much @maryellenstevensbarnes1.0