The last 4 batches when submitted kicked back to "should this be indexed- yes"
I checked the yes box on whether the swedish record should be indexed. After I finished my review of the record, I would try to submit the record. Instead it just goes to my saved folder as if waiting for further action. When I open, I see a red mark instead of my yes on the opening page. Can not change it to Yes. All I can do Is send it back.
Answers
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Please share the project name and batch code, a combination of letters and numbers eg [XXXX-XXX] so someone can see what you see and give you an informed answer
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This is also happening with me.
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I am experiencing the same problem. I finally returned a batch I had been reviewing and tried another batch. I reviewed this batch ((US, New York, Saratoga—Indexes to Mortgagors, 1791–1898 [Part A][MQ7B-FF8])) and got the same problem. I am able to reverify the Yes, I get the window that there are no problems, and submit the batch. However, the batch is still in My Batches and I go through the same process to verify Yes, no problem, submit and the batch remains in My Batch. Time after time after time.
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I am having a similar problem with Indexing a batch ((US, New York, Westchester—Index to Land Records, 1824–1909 [Part A][MQ72-J6B])). Quality check shows no problem so I submit and it seems to submit successfully. I go to My Batches and the batch is still there.
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I am having the same problem with US—Bureau of Land Management Tract Books, 1800–1955 [Part E][M3GW-RDQ]. I have three batches that will not submit. As above it seems to submit successfully but goes back in the folder. I have tried everything-- shut down over night , checked all fields-- nothing works.
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I have a difficulty with every batch of South Africa Dutch Church..Part D M3FK-WJ2, WR4.W2W WSD etc. I completed them and then they just sat there after I sent them. Same with a few other batches. I would return them and they would come backl No credit given so my total has stayed the same for a whole day of work! What can be done to fix it?
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I was having the same problem like everyone else. I just now went in and clicked the red check marked yes box and my reviewed batch was submitted and I was credited with proper review numbers. Seems like the problem has been corrected.
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We appreciate you bringing this problem to our attention. The issue has been submitted for investigation. We will get back to you as soon as we have an answer. Thank you so much for your kindness and patience while this is being addressed.
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Glitch in the familysearch software. Fixed now.
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