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Mr peter Anderson

Peter Anderson_5
Peter Anderson_5 ✭
April 12, 2023 edited September 26, 2024 in Family Tree

I get e-mails from Family Search advising me I have a Relative to research and find out more about.

When I click on the name as directed, it opens a page with either no name and information, or it tells me I have no Relatives to research. This is a common occurance.

Please explain.

0

Answers

  • Avan Carter Watts
    Avan Carter Watts ✭
    April 17, 2023

    Have you tried contacting the family search team? You can find them here -> https://www.familysearch.org/en/fieldops/familysearch-support-contact-us

    0
  • Maile L
    Maile L ✭✭✭✭✭
    April 20, 2023

    We appreciate you bringing this problem to our attention. The issue has been submitted for investigation. We will get back to you as soon as we have an answer. Thank you so much for your kindness and patience while this is being addressed. 

    0
  • mgbrooks
    mgbrooks ✭
    July 18, 2023 edited August 16, 2023

    Peter,

    Can you post a screenshot of the email(s) you received that have this problem?

    @Peter Anderson_5

    0
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