Home› Welcome to the FamilySearch Community!› FamilySearch Help› Family Tree

Lost all of my family tree

ChristineCraig3
ChristineCraig3 ✭
March 17 in Family Tree

I have been a member for a long time, however had a big break and now resumed. All going well with my research and now I have lost everyone in tree. I have tried everything. Tried getting my user name and password to no results.

I do hope someone can put me in the right direction.

Kind Regards

Christine Craig🙂

0

Best Answer

  • Wayland K Adams
    Wayland K Adams mod
    March 17 Answer ✓

    Hi Christine - Welcome to FamilySearch Community and posting about your tree. Sorry you are having problems. The first thing I would recommend is that you call family search and get help recovering your username and password. You may have more than one account. You can call 866 406-1830 M to Sat 8am to 8pm, Sun 1 pm to 8 pm MST. Once you have your account recovered, they can help you evaluate where your information is located. Hope this helps

    1

Answers

  • ChristineCraig3
    ChristineCraig3 ✭
    March 21

    Thank you

    0
Clear
No Groups Found

Categories

  • 30K All Categories
  • 24.1K FamilySearch Help
  • 123 Get Involved
  • 2.7K General Questions
  • 442 FamilySearch Center
  • 461 FamilySearch Account
  • 4.4K Family Tree
  • 3.4K Search
  • 4.7K Indexing
  • 636 Memories
  • 6.5K Temple
  • 321 Other Languages
  • 34 Community News
  • 6.6K Suggest an Idea
  • Groups