I signed out of LDS Tools and it signed me out of the Family Tree App on my Galaxy phone.

AnneBaines

I can get back into Tools but when I try to sign into the Family Search app I get: Signin failed. Do one of the following - reconnect to the internet, try another time, etc. I have uninstalled the app and put it in again. I have reconnected to the internet and I cannot get into the app

Rhonda Budvarson

@AnneBaines

Weird. These are separate apps and one shouldn’t affect the other.

Maybe shut off your phone. Wait one minute and power back on. Then try again.

AnneBaines

Thanks. I did eventually get it to work by uninstalling again and installing a few times.

Rhonda Budvarson

👍️