Attempting to merge Christen Pedersen LZLP-FS7

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Getting 'A parent cannot be merged with his or her child' message when attempting to merge Christen Pedersen LZLP-FS7 with Christen Pedersen Duun LHSQ-5WS. The records for each don't show as parent/child and I know that these two records are for the same individual.
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I have 2 different number one in my tree & one in my husbands. I tried to add him to my tree thinking he would be identified and the message came back unknown record. His record # is G9PZ-D17. I have 2 record ID #'s in his I am G9PZ-D17 & in my log in tree I am GQ9G-9KS. Following Web site directions to merge me does not occur. What to do?
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@NealRuth, profiles for living people are only visible to the account that created them. Your account will have different IDs for you and your husband than what your husband has in his account for himself and you. This is by design, to protect privacy. You join up to the collaborative tree with your deceased relatives.
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Another thread about an occurrence of this error message: https://community.familysearch.org/en/discussion/140792/identical-individuals-cannot-be-merged
I can't figure out what's going on in either case.
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