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Dismiss Research Help once it is attached

kathysampogna1
kathysampogna1 ✭
February 26 edited March 5 in Family Tree

Previously when I would attach or dismiss a Research Help (suggestion) it would disappear from the list once I attached it. I find this is no longer the case and I end up repeating a lot of steps instead of moving on to the next hint.

Tagged:
  • Person Page
  • Active
  • Person Page Enhancement
  • Person Page Bug
  • Disappearing Rsearch Hints
1

Answers

  • Julia Szent-Györgyi
    Julia Szent-Györgyi ✭✭✭✭✭
    February 27

    That shouldn't happen. Either you've stumbled on a bug, or you're dealing with indexed records that look the same but aren't.

    0
  • Maile L
    Maile L mod
    February 28

    Is the research help suggestion still there if you refresh the page or go back to the person and open the research help page again?

    0
  • kathysampogna1
    kathysampogna1 ✭
    February 28

    Yes. I’ve refreshed. It must be a bug. When I switch to the new descendant beta version, they are not there.

    0
  • Maile L
    Maile L mod
    March 4

    @kathysampogna1 I am sorry it has taken me a bit to reply. Is this happening in all of your hints or is there a specific one that won't go away? Can you attach a screen shot or a link for the problem hint?

    0
  • kathysampogna1
    kathysampogna1 ✭
    March 5

    It was just happening with some of the hints. I spent last week in the new descendant version and when I switched back this week they were gone.😊

    1
  • kathysampogna1
    kathysampogna1 ✭
    March 6

    I answered too soon. Now one of them is back. I open the individual from the Tree view.

    I think I figured out why they are not disappearing from this individual. The source is incorrectly attached to two different people and it was really wanting me to clarify and detach one of them. I verified a marriage complete with parents and was able to distinguish the correct person to leave the resources attached to. I am currently detaching them from the other person. There were numerous children so it will take some time.

    Thanks!😊

    0
  • Maile L
    Maile L mod
    March 7

    I am so glad you think you know the cause. Please keep me updated. 🙂

    0
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