Fix edit feature to not corrupt source data and not corrupt source attachment data
I have noticed and reported many instances that your edit feature corrupting data to your support email. There are two different screens provided for editing data in christening records incorrectly indexed by computer. Both editor GUIs have issues, one worse than the other. The good editor is limited (can’t add missing people or fix relationships or sex) but usually works OK but not always. Today it accepted a christening date correction (with the usual thank you screen) but then deleted all indexed data for the entire source image worth of data (consisting of 4 to 5 christening events). The previously available indexed and searchable data is now gone and not attachable to anyone. See "Philippines, Catholic Church Records, 1615-1985", database, FamilySearch (https://familysearch.org/ark:/61903/3:1:3Q9M-CSMJ-FCWR?cc=2861657: 7 January 2023), > image 1 of 1.
The worse editor always corrupts the source citation text, removing the event date and the primary person from the text string, but also backing out any previously made corrections to the source citation text for not only everyone its attached to, but also backs out (unwinds) any successful source citation for a period of time, about two hours of work, for the person who happens to have opened up that editor and try to use it. Appears to be a feature to try to protect data from nefarious users, but its out of control. The only thing a user can do is avoid using it if the source comes up in it.. its bad news.
You need to fix your editors….
Comments
-
Noticed while working on records, attaching sources, and creating people, that some of the data/people previously created or attaching sources to seems to have been corrupted, I am repeating work done previously. I have no idea what happened to the previous work accomplished.
he application is becoming less stable. When pressing the edit button on a record it goes to either a good but limited editor, or a bad editor which corrupts any attached sources deleting date and primary person making all records look like original christening records. The good editor accepts edits to correct indexing errors in names, dates, and places, but is limited and can't fix relationships, sex or add people missing from the record. The bad editor is more detailed but doesn't translate edits to the source attachment which must then be edited by hand again. The bad editor also strips important data from the citations and can result in corrupting the original indexed data. I have had it result in locking up the record completely such that it isn't searchable or viewable by myself or anyone else. That is true data corruption and needs to be fixed. I have sent several detailed emails to the technical support people with no response. Please throw away the bad editor and add to your good editor the ability to change sex and add missing people.
At a minimum please ensure the text and date of attachments is complete and accurate, it's quite a time waster to have to edit each source citation manually when that old 'bad' editor has come up.
0 -
It is not fixed, its getting worse, see: https://familysearch.org/ark:/61903/3:1:3Q9M-CSMJ-FCR8 (image 625 of 946)
On this record I was preparing to connect a source to Celidorio Guanson (GV2G-R6R) and create a record for his granddaughter Fausta Ventic from her christening event. I noticed errors in the computer indexed record for names and hit the edit button. I corrected principal (child) surname from incorrect: ‘Fausta Venticin’ to correct: ‘Fausta Ventic’, I then updated the christening place from generic ‘Filipinas’ to correct: Nueva Caceres, Oslob, Cebu, Philippines .. and highlighted the data: ‘pueblo de Nueva Caceres”. After that it came back with this error page when attempting to open up the source Linker for with Celidorio Guanson selected:
<screenshot showing: ‘sorry we are unable to show this record to you’ message>
As I have seen and reported before, opening up the source linker is no longer possible because your editor somehow destroyed the original source data in the archive itself. See BEFORE screen shots of the source page I was working with (selected from your hint for the individual), and the BEFORE image 625 of 946 of that record showing the original image with indexed individuals in the record. Following those screenshots please look at the AFTER screenshot of image 625 of 946 of that record showing the corruption/deletion of -ALL- source data by your editing tool for all of image 625:
BEFORE (sent by email, Source Page from suggested link, showing ‘possible family tree match to Celidorio Guanson and all indexed persons):
...
BEFORE image 625 of 946 (sent by email, shows image and existence of indexed persons in that image for the 4 christening events prior to corruption)
...
AFTER image 625 of 946: (sent by email, shows image now missing all indexed persons/data for the entire image)
...
That image 625 of 946 of that archive contains 4 separate christening events, each containing 7 family members who can be identified and linked with source citations, and even later marriage data of the principal for two of them. So now, due to the corruption and removal of the source indexed data for these 4 events, 30 source attachments to 30 different individuals is no longer possible, the data is no longer searchable and is completely lost forever unless the source indexed data gets repaired. This occurred due to a very bad operation and activity from your source editor which corrupts data and needs to be fixed right away. I have noticed many many instances of your source editor corrupting source data, and/or corrupting source attachment text data removing principal name and event date, as well as reverting previously accepted corrections made.
Please warn users about this issue and suspend the edit option for your two editors until it gets fixed. Please also research all corruptions of source data by your tool and begin repairs to the corrupted data. The editing tool used to work better, its getting worse every day in corrupting source archive data and textual source citations.
Please have your software lead and/or software manager contact me regarding this very serious matter… thank you. Richard Squires
The same thing happened to me two days earlier, for https://www.familysearch.org/ark:/61903/3:1:3Q9M-CSMJ-FCWR (image 275 of 946). In that instance I was attempting to find more information about a relative, when I came upon a christening record based on your suggestion for one Simeona Guanzon Female born 1891 (MH14-VFZ). First thing I did was open the image to inspect it in a different window. It showed me the indexed data for that christening event. I noticed the christening and birth dates seemed strange, so opened up the source editor to investigate further. I discovered that the indexed christening/birth dates were both incorrect. The true dates as shown in the hand written image are: En vientecinco de Abril de mil ochocientos noventa y uno (On 25 April 1891, christening), and nacio de dia vienteuno del presente mes (born on 21st day of this month, 21 April 1891). As originally indexed the incorrect dates showing were 8 Jan 1891 for christening and 21 April 1890 for birth. I proceeded to correct those dates, which was accepted with the ‘thank you’ screen. When attempting to then attach the corrected source links to Simeona Guanzon (MH14-VFZ), it gave me an error stating it could not find the record (error 404). From that point I can no longer successfully load the record with attachable indexed links to persons, and previously indexed data is not available anymore in family search. I was able to manually open up the same page in that dataset using the link above, and discovered all previously indexed data was removed/deleted. The data deleted was not only for that specific christening record I was interested in, but all 4 christening events on that image all had their indexed data deleted. Your editing tool did that… and needs to be fixed.
0 -
None of the above showed up. Would you please re-post or supply the links? Thank you.
0 -
I have sent multiple notices to you nasupport@familysearch.org support email containing detailed reports of family search edit feature causing data corruption the past two weeks, Attached to those email reports are MS Word documents with screen shots and links. Please look for my emails.
1 -
Before image
After corruption image
0 -
Before image showing successful christening /birth date edits:
Before image:
After image (no more indexed data!)
0 -
Thank you for letting us know. We have sent this information to the appropriate team to review. Maile 🙂
0 -
Re: Source data corruption (previously accepted corrections to indexed data deleted) from editing incorrect christening name/place data
Re: Christening record of Romana Olmodo GVRD-NFZ
https://familysearch.org/ark:/61903/1:1:6FWL-WM4C (image 80 of 946)
"Philippines, Catholic Church Records, 1615-1985", database, FamilySearch (ark:/61903/1:1:6FWL-WM4C : Fri Mar 10 11:18:39 UTC 2023), Entry for Leocadia Nielo and Demetria Postrano, 9 de agosto de 1884.
For this christening record on 3/9/2023 I was able to connect it to all persons in it. I was also able to successfully remove all mistakes in persons names using the Good Editor. All fixes were accepted with the usual ‘thank you’ screen. There were several edits needed:
Gregorio Almodo -> Gregorio Olmodo
Romana-> Romana Olmodo
Francisco Oturado -> Francisco Olmodo
Cornelia Niesedifuntos -> Cornelia Niese
Today 3/10/2023, 6 hours later when I go back and look at the record, all of my edits have been removed from the indexed record. My changes are no longer visible or searchable. I can no longer even get into the good editor for it.
After completing my edits and links yesterday the source linker had showed the corrected names linked to persons but now shows the old incorrect names. The source links themselves still exist in the persons I linked it to, but today the event date, which yesterday was present and correct, has now been deleted/removed from all links. The date field is just empty in all source links. This time the primary person remained identified in the source links remain, but in other instances not only is the date removed but sometimes the primary persons name too, such that all records look like original christening records for all 7 persons this record is attached to.
Please explain why your application sometimes accepts edits, then later deletes corrections. Sometimes attempting edits actually deletes indexed data for all other persons in that image outside of the blue box, sometimes even deletes all original indexed data for the entire image, and sometimes even locks me out of the record entirely such that I cannot attach any sources or even create my own manually because I cannot even see it anymore.
Please PLEASE fix your edit features…. STOP destroying users good work! Your popup graciously says thank-you to users who correct records badly indexed by your computer indexing tool … then just throws that effort away for no apparent reason.
Yesterday clicking ‘Edit’ on any of the persons brought up the ‘good’ editor and edits were possible. Today clicking edit on any persons brings up the ‘bad’ editor and no corrections are possible without risking deleting more links in the image or being locked out of the record entirely.
Bad Editor:
0 -
This is a fairly new feature, so I would imagine they are still working a few bugs out. I have reported the issue that changes are not always applied to the indexed record attached to the tree or do not always stick.
I have also merged your two conversations about the same subject so we can have it all in one place. @Squires, Richard Vernon, please flag any of your comments that you feel are not needed now that the two threads have been combined.
0 -
3/11/2023
Thanks I hope they really do fix it soon, data is too important to allow it to be corrupted.
FYI here is another instance/example of the issue:
Re: Christening record of Pedro Romanillos GVBR-DHD
https://www.familysearch.org/ark:/61903/1:1:6FWG-7ZK8 (image 633 of 946)
https://www.familysearch.org/ark:/61903/3:1:3Q9M-CSMJ-FCR5?personaUrl=/ark:/61903/1:1:6FWG-7ZK8
On this record on 3/11/2023 was able to connect the above christening record to all persons in it to my wifes family tree. I was also able to edit all mistakes in persons names, christening date, birth date, and christening location at that time. All my edits were accepted with the usual ‘thank you’ screen. There were several edits needed, these were the edits performed and accepted within your source editing tool (the Good editor):
Christening Place as indexed: Mora, Upper Demerara-Berbice, Guyana
Actual Christening Place: Nueva Caceres, Oslob, Cebu, Philippines
___________________________ As indexed: Actual per record: After Corruption:
Primary name: Pedro Pedro Romanillos Pedro
Christening Date: Oct 1902 25 Oct 1902
Birth Date: 1895 23 Oct 1902 25 Oct 1902
Father: ?? Cente Romanillo Vicente Romanillos ?? Cente Romanillo
Mother: Isabel del Mero Isabel Oljol
Pat Grandfather: Guillermo Romanilla Guillermo Romanillos
Pat Grandmother: Estiller Marquina Maxima Estiller Estiller Marquina
Mat Grandfather: Eustaquio Ojol Eustaquio Oljol
Mat Grandmother: Micayla Cayapasan (same, no change)
As soon as I finished my last edit/correction, noticed in the source linker that many of my edits were reversed, in one case (Maxima Estiller) the christening date was also deleted from the source citation in the persons record it is attached to. The source linker previously showed the corrected/accepted names/dates/places linked to persons but now shows mostly the old incorrect names. The source links themselves still exist in the persons I linked it to. I then noted that attempting to edit the record further just brings up the ‘bad’ editor.
0
