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Chambersburg, PA FSC

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System admin
February 24, 2023 edited July 10, 2024 in FamilySearch Center
This discussion was created from comments split from: Help Me instead of sending me somewhere else.
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  • MacLaughlinLindaCatherine1
    MacLaughlinLindaCatherine1 ✭
    February 24, 2023

    My husband and I are the leads in the Family Search Center in Chambersburg, Pa. We called several months ago for an ink cartridge for the printer. We gave all of the info and they said it would be on its way. We have yet to see the ink cartridge. Can someone check on this, Please.

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  • ColemanMauriceEugene1
    ColemanMauriceEugene1 ✭
    February 24, 2023

    I am not sure why you are sending this message to me. I was just a Church member doing some Genealogy until recently. I am still an active Church member, just taking a pause from the Genealogy stuff. I have NOTHING to do with ink cartridges?????

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  • Cindy Blevins
    Cindy Blevins ✭
    February 24, 2023

    I just had the same problem. I called Salt Lake and they told me that they won’t send a cartridge until the ink levels were at 2%. You need to leave your printer on all the time. That’s how they know what your ink levels are. ( Through the internet connection.) Hope this helps.

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  • Maile L
    Maile L ✭✭✭✭✭
    March 1, 2023

    @ColemanMauriceEugene1 Hi. You are receiving a notification because someone post a reply to your comment. I have split it off of your original post and hopefully you won't keep getting notified.

    @MacLaughlinLindaCatherine1 You may want to join one or both of the following groups

    https://community.familysearch.org/en/group/76-familysearch-center-technical-support-for-leaders-and-staff
    https://community.familysearch.org/en/group/58-familysearch-center-consultants


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