Chambersburg, PA FSC

System

This discussion was created from comments split from: Help Me instead of sending me somewhere else.

MacLaughlinLindaCatherine1

My husband and I are the leads in the Family Search Center in Chambersburg, Pa. We called several months ago for an ink cartridge for the printer. We gave all of the info and they said it would be on its way. We have yet to see the ink cartridge. Can someone check on this, Please.

ColemanMauriceEugene1

I am not sure why you are sending this message to me. I was just a Church member doing some Genealogy until recently. I am still an active Church member, just taking a pause from the Genealogy stuff. I have NOTHING to do with ink cartridges?????

Cindy Blevins

I just had the same problem. I called Salt Lake and they told me that they won’t send a cartridge until the ink levels were at 2%. You need to leave your printer on all the time. That’s how they know what your ink levels are. ( Through the internet connection.) Hope this helps.

Maile L

@ColemanMauriceEugene1 Hi. You are receiving a notification because someone post a reply to your comment. I have split it off of your original post and hopefully you won't keep getting notified.

@MacLaughlinLindaCatherine1 You may want to join one or both of the following groups

https://community.familysearch.org/en/group/76-familysearch-center-technical-support-for-leaders-and-staff

https://community.familysearch.org/en/group/58-familysearch-center-consultants