Tried to use it as their portrait picture. It rotated back, unable to use.
Is this photo in memories?
I have this problem as well. It's so crazy. Yes, I can rotate it, but it won't stick. I have a clue as to where the snafoo might be. When I uploaded the image to memories, I had to rotate it. I uploaded it 4 years ago, and so I believe the new person page is somehow not connecting to the altered image. It is using the original image.
If any kind soul could fix my gx2 grandfather's portrait so it isn't so - hm - modern looking, I would love it.
Oliver Smith 9KDL-7M8
Thank you for both comments. In response to starkeypd. It is in the gallery and in memories.
To experiment, I rotated it in the gallery and in their who's in this picture page. No success.
We appreciate you bringing this problem to our attention. This has been submitted for investigation. We will get back to you as soon as we have an answer. Thank you so much for your kindness and patience while this is being addressed.