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picture will be deleted after 30 days

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System admin
February 17 in Memories
This discussion was created from comments split from: Missing photos.
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  • Loralee N. Peterson
    Loralee N. Peterson ✭
    February 17

    I was just notified that a picture of my Step Father would be deleted after 30 days because it did not meet appropriate standards. What's up with that?

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  • Dennis J Yancey
    Dennis J Yancey ✭✭✭✭✭
    February 17

    In most cases you simply reply to the email with three words "Restricted in Error"

    and 9/10 times that will get it released.

    Keep in mind there is a automated - non human - AI detection process that tries to detect inappropriate items - but it is very imperfect - as any non human process would be.

    if you reply to the email - you will get a real person to look at the item.

    below are the guidelines however for anything you upload. - click link below

    Rules for uploading memories • FamilySearch

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