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Help Center

Caryl
Caryl ✭✭
February 14, 2023 edited July 9, 2024 in General Questions

I am not liking your new Help Center. The old one was and is much better. Improvements are great but this is not one of them.

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  • AnneLoForteWillson
    AnneLoForteWillson mod
    February 15, 2023 edited February 15, 2023

    Hi, @Caryl! So sorry that you are disliking the Help Center improvements. These improvements are intended to help people find answers quicker, but clearly it isn't doing that for you. Can you tell us specifically how the old Help Center "was and is better"? Would you explain how the improvements are making things more difficult so that our product managers can make the system work better?

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  • Caryl
    Caryl ✭✭
    February 16, 2023

    Thank you for your response. The "older" way was more straight forward. I guess we will need to learn and become familar with the new method. Some of the changes are not as easy to navigate.

    0
  • paritchie
    paritchie ✭✭✭✭
    February 16, 2023

    Caryl:

    You can find the topics by clicking on the down arrow to the right.

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