Possible Duplicate Article in Help Center not coming up in search
Why is it that I can never find the article "How do I merge possible duplicates in Family Tree?" when I search the Help Center? The only way I can find it is to select the article "How do I merge duplicates in Family Tree by ID?" and then scroll down to the Related Articles and there it is. It does not come up when I search using "Possible Duplicates" or "Merge Possible Duplicates" - at least not in the first three pages of results. It should be on the first page. 😂
Answers
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Hi,
I tried that search from the Help question mark and this is the link:
This is where that first result takes us:
It might be that you need to clear your cookies and temporary files before trying this link.
I hope this is of assistance and resolves your question.
Jill2021
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That is so weird. I have searched for this multiple times (and on multiple days) and not gotten that result. (Had a guest on the phone who also could not bring it up yesterday either when I tried to take them to it). Today when I searched it is the first article in the results. (I did not clear cookies before searching).
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The article should now come up correctly for "possible duplicates" and "merge possible duplicates".
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