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Family Search not working!

robert.imler
robert.imler ✭
January 21 edited April 8 in General Questions

The last couple of days family search has stopped functioning in secondary widows. I click to advance to another window and the window opens with family search header and not content [it is blank].

Can anyone tell me why and or how to fix it?

1

Answers

  • David J Mortimer
    David J Mortimer ✭
    April 8 edited April 13

    I am being told that an error is preventing my searches on the FamilySearch website. What is going on and when will this be fixed. This has until now been my go to website for answers that I could not get elsewhere.

    Hopefully this matter can be rectified soon.

    Regards Mr. David J Mortimer.

    1
  • AnneMarieWillson
    AnneMarieWillson mod
    April 13

    Comment has been edited by moderator to remove Personally Identifying Information.

    0
  • Maile L
    Maile L mod
    April 13 edited April 13

    @robert.imler @David J Mortimer

    Is this still happening? Have you tried the basic trouble shooting of clearing your cache and cookies?

    0
  • robert.imler
    robert.imler ✭
    April 13

    It is functioning properly now.

    1
  • David J Mortimer
    David J Mortimer ✭
    April 15

    I have tried that but I'll give it another go thanks.

    0
  • David J Mortimer
    David J Mortimer ✭
    April 15

    No, still not working, it keeps saying there is an error but I can't see where.

    1
  • Maile L
    Maile L mod
    April 18

    Can you provide a link and/or a screen shot of the problem? What exactly does the error say?

    0
  • SLSResearch
    SLSResearch ✭
    April 18

    Half of my Family Search is now not working as well. All the "Deceased People I am Following" is gone, pages are not loading and I get a constant white page of death with nothingon the page. Getting very frustrating

    0
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