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FamilySearch Historical Maps of England

tedblack
tedblack ✭
January 19, 2023 edited July 27, 2024 in Search

When I load https://www.familysearch.org/mapp/ in BOTH Firefox and MS Edge, the page loads OK, but will not open any county map. When I try, I get a "Error 500:undefined" message then the screen indicates "Loading" but it is an ifinite loop. I have left it going overnight and still nothing loads.

This problem appeared in the morning of Wednesday, Jan 18th when I signed on to work. Prior to that time, the maps loaded as they always did.

I have rebooted my computer, cleared the cache and cookies. Nothing I do seems to help. Is anyone else having this issue?

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Answers

  • Mike357
    Mike357 ✭✭✭✭
    January 19, 2023

    @tedblack, Thanks for pointing out this problem. I find the same problem: the map continues to indicate, "Loading" and a message indicating a 500 error. This is said to indicate an unexpected error.

    I will forward this issue to the appropriate team for review and resolution. Due to a significant backlog of issues, I can't suggest when the problem will be fixed.

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