Helper access

Smyth MJ

Where is the link to download the helper access program.

Chas Howell

Do you mean the Planner? Click the circle with the question mark then “Helper Resources” Or maybe do you mean the Life Preserver "Help Others" Icon.

Smyth MJ

the program that allows a missionary at FamilySearch to view the screen of a patron.

genthusiast

https://www.familysearch.org/remote/rc_en.html

is that the one?

Kerijy

Perhaps you are referring to Help Others?

https://www.familysearch.org/en/help/helpcenter/article/how-do-i-use-the-help-others-link-in-family-tree

Smyth MJ

Thank you