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'Broken' Link to Saved Book/Page from FamilySearch Digital Library

Mark McKenzie_1
Mark McKenzie_1 ✭
December 20, 2022 edited December 21, 2022 in Search

Getting an issue on/off again when using a digital book from the 'Digital Library'. Here's what I've been doing...

  1. Find the title of interest, 'View Inside'
  2. Locate the specific page of interest
  3. Use the 'Copy Link' ; 'Copy Page Link' to save the link to my Clipboard
  4. Create a "New Source' , under the Sources Tab for the individual profile I want to 'connect' to this particular Book/Page
  5. Paste the link in the 'Web Page URL' box

Now, if things are working properly, when I open the Source I've created in the Source Tab and select the url it will open the desired book/page in a new tab. But other times, it will open a Digital Library 'Search Results' page just as if I conducted a Search from within the Digital Library, but without any text in the search box.

Clearly there is some technical issue going on here while redirecting into the library... Doesn't happen all the time, but with enough frequency to get me here....

Tagged:
  • Adding Source
  • Book Collection
0

Answers

  • MaureenE123
    MaureenE123 ✭✭✭✭
    December 21, 2022

    I am not connected with Family Search.

    I would try emailing the Digital Library directly, as over the years, in this Community, or before that on the previous Get Satisfaction Forum, I never saw any indication that anyone connected with the Digital Library ever looked at Community pages.

    Other Digital Library websites manage to offer long lasting URLs for specific pages of books. I cannot understand why FamilySearch can't do this, but my impression for some years is that the Digital Library is considered bottom of the list in priorities.

    The email address is [email protected]

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