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Share batch not working

jhandersen
jhandersen ✭✭
December 14, 2022 edited August 16, 2024 in Get Involved/Indexing

For 2 weeks we have been unable to share batches for indexing. It causes a lot of frustration. Please have is fixed as soon as possible.

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1

Comments

  • LarryClark43
    LarryClark43 ✭✭✭✭
    December 14, 2022

    I was just able to open a shared batch using the batch code given. I am not sure if that means they have fixed something or I was just lucky!! 🙂

    0
  • MinnWisRoots
    MinnWisRoots ✭✭✭✭
    December 14, 2022

    JamieHAndersen

    Try one here to see if it works.

    https://www.familysearch.org/en/help/helpcenter/article/how-do-i-share-an-indexing-batch-with-someone


    0
  • barbaragailsmith1
    barbaragailsmith1 ✭✭✭✭✭
    December 15, 2022

    I haven't had that problem. Are you not seeing "Help" at the top of the indexing page?

    0
  • Maile L
    Maile L ✭✭✭✭✭
    December 15, 2022 edited December 15, 2022

    I was able to both share and open a shared batch. I did both using the batch code. Do you have a screen shot of the error you are receiving?

    image.png

    Maile 🙂

    0
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