I noticed on my phone and my tablet when using Ancestors with Tasks, I have conflicting data
1) there is an orange button on relatives but they all have plenty of sources, and on my computer they all show green buttons
2) I select an ancestor with a blue button (hint) but the hint says the action is canceled and I should either sign back into my device, or connect to the internet both of which are incorrect as I am using wi-fi, and am signed into the device. I do not get this message when I am using my computer. I have restarted my devices several times but still the same thing....has anyone else had this issue?
Best Answer
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Update from FamilySearch. This is a known issue and is currently being worked on. Not all tablets, phones, laptops, and computers will experience this, but it is a widely known issue and technicians are aware and working to resolve it.
While some may receive the error code "Action Canceled" others may receive a "403" code.
Hopefully this addresses any issues someone else may be encountering.
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Answers
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Sync your app by swiping down from the top of the screen. You should get a spinning busy image for a few seconds and then it will show you current information.
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done that...with no improvement.
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Good to know! Sorry the simple things didn't work for you.
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