Why do most of the photos I try to use for profile pictures get rejected -- WITH NO REASON GIVEN!!!!!
You should have received an email saying the image was restricted. Reply to that email. Check your spam/junk folder if you don't see it in your inbox.
I have asked this question before but I now know the answer:
Question: Why does FAMILY SEARCH reject so many photos that meet the highest standards?
Answer: It depends on what button, and when, you click on. You have to start by clicking on MEMORIES. Once that screen appears, go to your computer, and choose the photo you want to use. Seize the photo with a click and drag it to the FAMILY SEARCH screen (it has the word Memories on it and the name of the person you want the photo for. Once there, you just drop the photo with a click, and you are home free. You can do this with several photos with one fell swoop, or just one photo at a time. The photo moved in this way will then be on file in the gallery, and you can use it as needed -- profile photo, for example. Need help? 😛
The initial review of uploads is made by computer algorithm. The algorithm often gets it wrong. Most of mine are rejected - even proof statements in my own words.
Reply to the email and request a human review. Most of the time, the restriction will be removed.
I had 15 rejected in a row!!! They were all perfectly traditional vintage photos, with absolutely NOTHING, just NOTHING that could be considered "restricted," not even by Virgin Mary. A computer algorithm is worthless if it rejects 15 conventional photos in a row. And FAMILY SEARCH gives no way out of the glitch. Why use it if it has not been perfected?
It's not a person doing the deciding or restricting. It's a computer algorithm. As I said, just reply and ask for human review.
My point is why launch a computer algorithm if it is flawed? Better not advertise your car for sale if the brakes and electrical system do not work, right? Áine, you say "Just reply and ask for human review." Reply where? Reply whom? I saw no opportunity to ask for a review. Sorry to be a bother. --Bob
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