Home› Welcome to the FamilySearch Community!› Suggest an Idea

Fix "Stay Signed in for 2 weeks" function

CoryPrusha
CoryPrusha ✭
December 2, 2022 in Suggest an Idea

I definitely click this option and still have to sign in every day, sometimes multiple times per day, same device same browser. Very frustrating. Thank you

1
1
Up Down
1 votes

Active · Last Updated December 2, 2022

Comments

  • genthusiast
    genthusiast ✭✭✭✭✭
    December 2, 2022

    Do you have your browser set to automatically delete cookies when closing? If so then that might be the source of the problem. Another issue could be if the computer is shared with multiple browser accounts - but shouldn't be if the cookies are still there. Other possible issues might be any browser security or Internet connection configuration that might affect your cookies.

    Community will need to know your browser version in order to possibly guide you further - it's usually in the Help> About menu.

    0
  • Julia Szent-Györgyi
    Julia Szent-Györgyi ✭✭✭✭✭
    December 2, 2022

    This is probably one of the two issues that have been combined by moderators into Paul's thread (https://community.familysearch.org/en/discussion/comment/482098).

    1
Clear
No Groups Found

Categories

  • 28.4K All Categories
  • 22.7K FamilySearch Help
  • 111 Get Involved
  • 2.6K General Questions
  • 421 FamilySearch Center
  • 431 FamilySearch Account
  • 4.1K Family Tree
  • 3.2K Search
  • 4.5K Indexing
  • 591 Memories
  • 6.1K Temple
  • 305 Other Languages
  • 34 Community News
  • 6.4K Suggest an Idea
  • Groups