Record Hints keep saying "attach record" I look at them - they all say "attached"
I have ATTACHED every record on everyone in my Record Hints but 11 of them still tell me to check out this new record.
When I click on, and open and look at the record, it says "RECORD ATTACHED"
I HAVE ALREADY ATTACHED EVERYONE OF THEM..... Is there something I am not doing??? If I am missing something I don't see it. I have done everything I know how to do..... I am open to learning. (I only captalized a few words just so you would not miss what I have already done... ( I am in my 70's and IF capitalzing words conveys something negative that was not my intent)
THANK YOU SOOOO MUCH. I hope you will look at my record hints and work and get the computer to lable it "ATTACHED" Gayle Randell ( Roseburg Oregon Stake) :-)
Answers
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Good morning, @Gayle Randell
If you can share the PID number of a couple of the profiles, we can see exactly what is happening and give more specific advice. We can't see your hints.
A common reason for getting the message that the record needs to be attached when you have already attached it is a duplicate profile - 2 profiles for the same person. Those profiles may need to be merged, but we can tell more by looking at the specific profiles.
Every personal profile in the tree has a PID like those highlighted in this screenshot from a branch of my family.
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This sounds like the same bug I and others reported last week. Engineers are working on it.
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It may be if there is any unknown Indivisuals when you Attach the person to the Tree that the unknown is still there . All you have to do in Sourses dismiss then this Issue will be Fixed.
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