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I answer feedback. This is an issue that has come up often. Is there an answer I can give him?

Anell Gibelyou
Anell Gibelyou ✭
November 28, 2022 in General Questions

i love family search.  what i dont like is getting emails saying that it is a relatives anniversary or birthday- click here to see her life events. when I do, it takes me to about 4 other relatives from all over my tree- which is cool. BUT its not the person i am wanting to find out about from the email.  this has happened a few times

Tagged:
  • FamilySearch Campaigns
  • General UX
  • General Interface Usability
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Answers

  • Paul W
    Paul W ✭✭✭✭✭
    November 29, 2022 edited November 29, 2022

    I assume the comments are an example of those you are finding submitted by FamilySearch patrons (via email?) on the subject of unwanted notifications. You should refer them to their Profile / Notifications page*, where they can select preferences for communications from FamilySearch. I have deselected some options to avoid receiving the email notifications described.

    (* Reached via their name at the top right of the screen, once they have logged in.)

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