Stop Helping Others
Rather than offering a confirmation screen when we stop helping someone how about offering the option to confirm or input new username and helper number. I work with 110 year cases in Brazil and serving fulltime at this. sometimes I will handle 50 to 100 cases per day and this would be an awesome option
Thanks for all you do
John McKinney
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Following these same lines. It used to be that if I was in the 110 year admin mode in order to grant Temple ordinances and completed this task I could click on Help Others and after inputting the username and Helper number I would be logged into helper mode and automatically logged out of 110 year admin. I would like to see this working int he new screen please.
John McKinney
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More along these lines. The old person page worked like this. When I logged in to help someone I would go to the default page for that person and when I stopped helping I would be put back to my default page. Now it works like this. When I begin helping someone I go directly to the last page I was working in. If I was in the start page and that was me or another living person I would get an error because the person I was helping could not see another living person unless they entered it. Not a big deal maybe because I only have to click on person to get their page up but then when I stopped helping one person I would still be on the page I was helping them with rather than going back to my page. Again not a big deal unless you are working on multiple people's accounts every day. Then it gets a bit confusing.
John McKinney
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John,
never a problem for me at all.
I have several Helper cases, maintaining them for a year's term and when notice come up with 30 days expiration, I send message to the ones I help, to remind them to approve to continue to help them as needed. I have 2 elderly persons who depends on me to keep them up to date and supply them temple cards as needed.
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W D I can see how this would not be a problem for you and I commend you for your work in helping others. In the area of approving temple ordinances I work for people for a short period of time (5 to 10 minutes) and then move on to another case. I suspect what I am suggesting would not be an inconvenience for you but would greatly help those who work as I do as a missionary dealing with 50 to 100 different patrons per day.
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Your role as missionary, is very different from what I do as FHTC.
You don't have a chance because it requires so much work on your computer, while as FHTC I can maintain few with ease.
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I am not sure of the value of this feedback since it does not appear that anyone from family search is monitoring or giving comments
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There is the value in here.
There are communities herein.
One community - German Genealogy - I had a problem trying to figure out a place name and posted yesterday. Got answer to it this morning.
There are other communities depending on your needs. I am in a few of communities and I see some get resolved quickly and others longer time.
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@McKinneyJohnL I have sent your idea to the programmers to take a look. Thank you for all the hours you spend helping others.
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