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Location of downloaded "Memories" photos

WilliamBGray
WilliamBGray ✭
March 7, 2020 edited February 10, 2021 in Memories
Location of downloaded "Memories" photos

I selected a photo in my gallery and clicked to download it. It did not give me the opportunity to specify a download location and I can't find it. It is not in my "downloads" folder.

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Best Answer

  • genresearchguru
    genresearchguru ✭✭
    April 1, 2021 Answer ✓

    I would add this to the Group called FamilySearch Tips and Tricks. It is the community that took the place of Get Satisfaction and has more traffic and is more likely to be noticed by engineers.

    0

Answers

  • X24 MOM
    X24 MOM ✭✭✭
    March 7, 2020

    That never works for me either, I click download and nothing happens

    0
  • Family Bible
    Family Bible ✭✭✭
    March 8, 2020

    I just tried it and it worked for me.

    though it didnt ask me where I wanted to save it - it just downloaded to my download folder.

     

    what operating system do you use?

    what browser do you use?

    what type of device? (computer or smart device)?

    0
  • Brett .
    Brett . ✭✭✭✭✭
    March 8, 2020

    @William Bert Gray​ 

    .

    'Yes', there does seem to be a problem/issue.

    .

    For the FIRST time ever, I went to my "Gallery" in "Memories"; and, went to "Download" a 'Photograph'.

    .

    There did not seem to be a problem/issue ...

    .

    The "System" brought-up a 'Save As' box, from/in the 'File Manager'; and, was ready to download to my "Downloads" Folder, as designated in my "Settings" - all good.

    .

    I did not "Save" the Photograph ...

    .

    THEN ...

    .

    I tried a second (and, subsequent times) ...

    .

    And, ...

    .

    NOTHING ... nowhere ...

    .

    'Huston ... we have a problem ...'

    .

    Brett

    .

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