there seems to be a bug that doesn't allow us to add mother/father match at the same time
When the new format rolled out yesterday, I noticed immediately that I could no longer add a mother/father match at the same time. For example, say I was looking for the parents for a George Ross, and I knew their names, and I typed them in, and a couple came up as a match and I wanted to add them both as his parents. I click on the add match button like I used to, but now it only adds ONE of the parents instead of both. I have to do a work around of going into the profile of the parent added, find the ID number of the other parent and add them manually. Please fix this. Thanks!
Comments
-
I am having the same issue. I am trying to create a person without duplicating a record. I used to be able to enter their information in, I would get a possible match and then I would simply click on that match, the person would come up on my screen and I could then go ahead and add to the information already there. But now when I do that, I "see" there's a match but when I click on it nothing happens. So I am left with alternative of going ahead and creating something that I know is a duplicate, and then merging my record, or else trying a very roundabout way of searching for a person. The Search function brings up way too much information and I have to wade through it looking for the person I want.
0 -
We are actively working on this bug.
0
