Home› Welcome to the FamilySearch Community!› Suggest an Idea

there seems to be a bug that doesn't allow us to add mother/father match at the same time

juliekincaid
juliekincaid ✭
November 3, 2022 in Suggest an Idea

When the new format rolled out yesterday, I noticed immediately that I could no longer add a mother/father match at the same time. For example, say I was looking for the parents for a George Ross, and I knew their names, and I typed them in, and a couple came up as a match and I wanted to add them both as his parents. I click on the add match button like I used to, but now it only adds ONE of the parents instead of both. I have to do a work around of going into the profile of the parent added, find the ID number of the other parent and add them manually. Please fix this. Thanks!

2
2
Up Down
2 votes

Active · Last Updated November 3, 2022

Comments

  • V Ackroyd
    V Ackroyd ✭
    November 3, 2022

    I am having the same issue. I am trying to create a person without duplicating a record. I used to be able to enter their information in, I would get a possible match and then I would simply click on that match, the person would come up on my screen and I could then go ahead and add to the information already there. But now when I do that, I "see" there's a match but when I click on it nothing happens. So I am left with alternative of going ahead and creating something that I know is a duplicate, and then merging my record, or else trying a very roundabout way of searching for a person. The Search function brings up way too much information and I have to wade through it looking for the person I want.

    0
  • lyleblunttoronto1
    lyleblunttoronto1 ✭✭✭✭
    November 5, 2022

    We are actively working on this bug.

    0
Clear
No Groups Found

Categories

  • All Categories
  • 27.4K FamilySearch Help
  • 143 Get Involved
  • 2.9K General Questions
  • 473 FamilySearch Center
  • 516 FamilySearch Account
  • 5.1K Family Tree
  • 3.9K Search
  • 5.1K Indexing
  • 725 Memories
  • 375 Other Languages
  • 36 Community News
  • 7.2K Suggest an Idea
  • Groups