I received this from a feedback email. How can this be fixed?
Your links are faulty...Twice now you have sent a come-on. "Your relative etc..." But when I click on the link, it takes me to an entirely different relation!
Can you be a little more specific?
are you saying that the email had one name for a relative and then the link took you to a different person? Can provide examples of the email and the link so we can see what you are seeing?
Personally I have seen cases where the email stated it was a relative and when I clicked the link it took me to a person who I had indeed updated info on but who was not a direct relative. I get the impression that the list of people they are working with in generating these messages is not just direct relatives. Even though the email may state that
BUT. I personally don’t have reason to believe they are just sending out totally random messages with links people don’t have any connection to. Though as I state they may not be direct relatives .
Thanks for you answers. Since I was posting it from an email sent through the feedback, I don't have specifics. I did refer the guest to the community page for any further questions so he can go directly to the source. But yes, it sounded to me like it took him to a different relative.
email can be copied and pasted into the chat here. . . .
I am part of a group of missionaries who answer feedback. We don't get the entire email, and by now I have deleted it, but when I have a quetion in the future, I will include the part of the email I receive. Thanks.