Statistics box gone? Moved?
What happened to the statistics box that was on the start-up page - in the upper left? The 'My Contributions' statistics are still viewable - but not the additional stats separately given on the front page.
It was accessible in the left column - by clicking on the "FamilySearch" logo on the upper right of the opening page.
How do we access it now?
Tom
Answers
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Hi, Thomas:
When we went "My Contributions," we found the "Stat" tab in the old and new version of Family Tree. We clicked it and saw the statistics for years 2012 through 2022. We would suggest clearing cookies and cache--on a PC CTL+S+DLT on a MAC CMD+S+DLT. It may also be helpful to change browsers. And, of course, turning off and on the computer. If none of these makes a difference, please call us at 866-406-1830 or set up an appointment with us by clicking on the question mark at the top right-hand side of the screen, then clicking on "Contact Us," then clicking on the part of the world in which you live, and following the rest of the steps to set up an appointment that is convenient for you. PaulaAnn
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Yes, the 'My Contributions' box is still there. My question is about the 'other' statistics box.
The 'other' statistics box that was on the left side of the screen under the FS Logo - is gone. It gave different stats.
Where was this 2nd statistics box moved to?
Is it permanently gone?
Tom
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@Thomas Jay Kemp , what type of stats were kept in the other statistics box you are referring? I can't remember any such box. Are you using the website or the Android or iOS app?
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There are 3 statistics counters on FS:
My Contributions
the Temple Tab (reservations, shared, completed)
and the now missing statistical box that was in the left side column, under the FS Logo on the opening screen.
There was a 'left column' ... that is now gone. To access it ... you had to click on the FamilySearch logo - top left. This, separate statistics box gave stats for only 2022, no cummulative stats the way the My Contributions box displays.
It gave some '2022 only' stats - some data was duplicated in MyContributions ... BUT ... it also gave the number of ordinances prepared/shared in 2022 ... that stat is not visible anywhere else.
The 'Temple' tab statistics only show the count of ilndividual remaining as reservations you are retaining, shared individuals with ordinances still to be completed ... This left column, front page stat box gave the cummulative count of ordinances prepared/shared in 2022.
I'd like to see the front screen, top left column statitics box restored.
Tom
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